Process Equipment, LLC


FREQUENTLY ASKED QUESTIONS.

Whether you are new to material handling, or have been in the business for years, you probably have some questions about purchasing your new and used material handling equipment from Process Inc. If you have a question we haven’t answered here, contact us.

Can Process Inc help me determine what kind of material handling equipment I need?
Yes. Since there are so many options available, we can help guide you to the right material handling equipment for your project and budget. Our sales staff is knowledgeable about the different types of equipment and attachments and can locate what you need. Since material handling equipment is our business, we can share our expertise with you.

Where does Process Inc find used material handling equipment?
Process Inc is fortunate to have the world’s largest inventory of material handling cranes. We also have a large network of suppliers and equipment manufacturers, and can tap into this network to find quality products at competitive prices.

Is the material handling equipment you sell modified?
No, our equipment is purpose-built from the beginning. We don’t sell machinery that has been modified after manufacturing. So the machines handle the projects they were designed for.

How can I be sure that the used material handling equipment is really safe and reliable?
We make the commitment to sell only quality equipment in safe working condition to our customers. That’s why we take the time to research available inventory to find equipment that is of the highest standard, whether new or used. We can help you decide which solution is best for your operations, and we know reliability is top on your wish list. The point is, with Process Inc, you get choices.

If I don’t see the material handling equipment I need on your web site, does that mean it’s not available?
No. We only advertise machinery that we own, but we can still get the equipment you need. In addition to the Pacific Northwest, we have access to facilities in Baltimore, MD, and Europe, and we are continually acquiring machinery for our customers. We want to make it easy for you, so give us a call when there is equipment you are looking for.

Is international delivery a problem?
No, we ship equipment to our customers, wherever they are. Our experience in international delivery helps us find the best shipping solutions for customers.

Does Process Inc offer a warranty?
Yes, our warranty policy makes us unique in this industry. We are the only company that provides a warranty on everything we sell. Every item comes with a 30-day major component (engine, hydraulics, pumps, etc.) warranty.

If you don’t carry machinery that I need, can you refer me to another vendor?
Yes, we have a large network of vendors who carry equipment that we don’t, and we are happy to refer you. Let us know what you need and we’ll help.

 


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