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FREQUENTLY ASKED QUESTIONS.
Whether you are new to material handling, or have been in the business
for years, you probably have some questions about purchasing your
new and used material handling equipment from Process Inc.
If you have a question we haven’t answered here, contact
us.
Can Process Inc help me determine what kind of material handling
equipment I need?
Yes. Since there are so many options available,
we can help guide you to the right material handling equipment for your project
and budget. Our sales staff is knowledgeable about the different types of equipment
and attachments and can locate what you need. Since material handling equipment
is our business, we can share our expertise with you.
Where does Process Inc find used material handling equipment?
Process Inc is fortunate to have the world’s largest inventory of
material handling cranes. We also have a large network of suppliers and equipment
manufacturers, and can tap into this network to find quality products at competitive
prices.
Is the material handling equipment you sell modified?
No, our equipment is purpose-built from the beginning. We don’t
sell machinery that has been modified after manufacturing. So the machines handle
the projects they were designed for.
How can I be sure that the used material handling equipment is really
safe and reliable?
We make the commitment to sell only quality equipment in safe working
condition to our customers. That’s why we take the time to research available
inventory to find equipment that is of the highest standard, whether new or used.
We can help you decide which solution is best for your operations, and we know
reliability is top on your wish list. The point is, with Process Inc, you
get choices.
If I don’t see the material handling equipment I need on your
web site, does that mean it’s not available?
No. We only advertise machinery that we own, but we can still get the equipment
you need. In addition to the Pacific Northwest, we have access to facilities
in Baltimore, MD, and Europe, and we are continually acquiring machinery for
our customers. We want to make it easy for you, so give us a call when there
is equipment you are looking for.
Is international delivery a problem?
No, we ship equipment to our customers, wherever they are. Our experience in
international delivery helps us find the best shipping solutions for customers.
Does Process Inc offer a warranty?
Yes, our warranty policy makes us unique in this industry. We are the only company
that provides a warranty on everything we sell. Every item comes with a 30-day
major component (engine, hydraulics, pumps, etc.) warranty.
If you don’t carry machinery that I need, can you refer me to
another vendor?
Yes, we have a large network of vendors who carry equipment that we don’t,
and we are happy to refer you. Let us know what you need and we’ll help.
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